Contact Us

Local Service Support

To contact your local Voya Financial® representative Wendy Stefani*, please call (503) 937-0363.

Toll-free Telephone Access

Our toll free telephone line, (800) 584-6001, features:

  • Customer Service professionals available Monday-Friday 5:00 a.m. - 6:00 p.m. (Pacific Time).
  • 24 hour, 7 day a week toll-free participant account balance information, investment allocation changes, and transfers (via an automated voice response system)

Email your inquiries, comments, or suggestions to ParticipantService@voya.com.

*Investment adviser representative and registered representative of, and securities and investment advisory services offered through, Voya Financial Advisors, Inc. (member SIPC).

Not FDIC/NCUA/NCUSIF Insured I Not a Deposit of a Bank/Credit Union I May Lose Value I Not Bank/Credit Union Guaranteed I Not Insured by Any Federal Government Agency

Insurance products issued by Voya Retirement Insurance and Annuity Company, One Orange Way, Windsor, CT 06095-4774. Securities are distributed by Voya Financial Partners, LLC (member SIPC). Custodial account agreements or trust agreements are provided by Voya Institutional Trust Company. Insurance obligations are the responsibility of each individual company. All companies are members of the Voya family of companies. Securities may also be through other broker-dealers with which Voya has selling agreements. Product and services may not be available in all states.